Privacy Policy
This Privacy Policy applies to the Select Health of the Carolinas website. The Select Health of the Carolinas website is provided for information and educational purposes and may contain links to other websites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Select Health of the Carolinas is not responsible for the privacy practices of these other websites. We encourage you to look for and review the privacy statements of every website that you visit.
We believe that transparency is the key to any healthy relationship. We appreciate that you trust us with information that is important to you, and we want to be transparent about how we use it. Here we describe the privacy practices for our website, and you will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe.
Specifically, we’ll cover:
- Information We Collect and How We Use Information
- Disclosure of Information
- Your Rights to Access and Control Your Personal Data
- Data Retention
- Analytics and Advertising Services Provided by Others
- Cookie Policy
- Our Policies for Children
- Information Security
- Our International Operations and Data Transfers
- Changes to This Policy
- Who We Are and How to Contact Us
Information We Collect and How We Use Information
We collect the following minimal personal information from you on the Select Health of the Carolinas, PC website forms:
- First and Last Name
- Email Address
- Phone Number(s)
- Hardware Technology of User
- IP Address of User
By submitting your phone number through our website forms, you consent to receive communications from our office via phone call and SMS/text message for purposes related to your care, appointments, account information, requested services. By entering this information, you are providing personal information that will be used by Carolina Disc Associates, PC dba: Select Health of the Carolinas, PC for the sole purpose of scheduling your appointment or returning your contact request.
If you choose to enroll as a subscriber of our website or subscribe to our blog, you will receive recurring practice newsletters, announcements and occasional promotional information via email. These emails will be of a general nature and will in no way disclose your unique health characteristics.
To subscribe to our website, we need certain contact information, such as your name and email address. We may also store any demographic information provided (such as gender, birth date and address), but it is not required. You can unsubscribe from the newsletters or any of our emails by simply clicking on the “unsubscribe” link at the bottom of our emails; you will be immediately unsubscribed.
If you wish to stop receiving text messages from us, reply STOP to any text message sent from us. You may also reply with HELP for additional assistance. Instructions are provided on the initial message sent to the contact.
SMS Messaging Policy
By providing your mobile phone number and opting into SMS communications through our website forms, telecommunications, and/or other communication methods, you consent to receive text messages from Select Health of the Carolinas.
These messages may include:
- Scheduling confirmations
- Appointment reminders
- Office notifications
- Follow-up communications
- Customer service messages
- Occasional promotional or marketing communications (where permitted by law and with consent, either implied or specific).
- Message frequency may vary depending on your interactions with our office.
Message and data rates may apply depending on your mobile carrier and service plan. You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly. Consent to receive text messages is not a condition of purchase or receiving healthcare services. We do not sell, rent, or share mobile opt-in information with third parties for marketing purposes.
Passive Information We Collect
Like many other websites, we also automatically collect and log other non-identifying information when you interact with the Select Health of the Carolinas website:
Device Data. We collect data from the device and application you use to access the Select Health of the Carolinas website, such as your Internet protocol (IP) addresses, operating system, device type, browser type and timestamps.
Usage Data. We collect usage data that may include which Select Health of the Carolinas, webpages you visit, what you click on, when you performed those actions, and so on. Emails sent by Select Health of the Carolinas and its associated companies collect information about who opened those emails and clicked on links in them. We do this to measure the performance of the Select Health of the Carolinas electronic messaging and to monitor and improve email deliverability and open rates.
Disclosure of Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
We respect your privacy and are committed to protecting your personal information. Any mobile opt-in information or personally identifiable data collected will not be shared, sold, traded, or transferred to any third parties or affiliates for marketing or promotional purposes.
We will only release personally identifiable information to comply with valid legal requirements, such as search warrants, subpoenas, or court orders. If we are legally compelled to disclose your information to a third party, we will attempt to notify you unless doing so violates the law or court order.
SMS opt-in consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.
Your Rights to Access and Control Your Personal Data
At the time you choose to enroll as a subscriber of our website or any time thereafter, you can choose to opt-out of receiving marketing emails from us by simply clicking on the “unsubscribe” link at the bottom of our emails; you will be immediately unsubscribed.
You may ask us at any time for information about any personal data we hold about you or ask us to correct or delete that information. We will complete this request within 30 days of the initial request for information being received. Please contact us to start this process. If you need further assistance regarding your rights, please contact our office, and we will consider your request in accordance with applicable laws.
To the extent required under applicable law, and subject to our rights to limit or deny access/disclosure under applicable law, you have the following rights in your Personal Data. You may exercise your rights by contacting us at the address below.
Access: You may receive a list of your Personal Data that we process to the extent available and required and permitted by law.
Rectification: You may correct any Personal Data that we hold about you to the extent available and required and permitted by law.
Deletion: To the extent available and required by applicable law, you may request that we delete your Personal Data from our database.
Complaint: You have the right to contact or file a complaint with state authorities (Attorney General) or supervisory authorities about our mishandling of your Personal Data. To do so, please contact your local data protection or consumer protection authority.
California Resident: Residents of California may request a list of Personal Data we have disclosed about you to third parties. Once you have completed our verification process of custodian of data, you may request that we provide you a copy of your Personal Data, direct us to stop selling or disclosing Personal Data for certain purposes (if we have done so), and receive information regarding: the categories of Personal Data we have collected about you, or that we have sold, or disclosed; the business or commercial purpose for which we collected or sold your Personal Data; the third parties with whom we have disclosed your Personal Data, or sold, or disclosed it for a business purpose.
Data Retention
We keep the information we have about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, historical research and to prevent harm, including as described in the How We Use Information and How Information Is Shared sections.
Analytics and Advertising Services Provided by Others
Google Analytics. In addition, our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website includes aggregated and anonymized data about your location, device type, screen resolution, browser version, and other non-personal information. Such information will be transmitted to and stored within Google’s Data Centers. Please note that while Google uses your IP address to collect this information, your IP address and any other personally identifiable information may/may not stored.
The information Google retains is used to evaluate the use of our website, compile reports on website activity for website operators, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Further information may be obtained by visiting Google’s privacy policy.
Opting Out. You can opt out of Google Analytics using a browser plugin such as Google Analytics Opt-out Browser Add-on.
We use this information to conduct research and analysis to better understand how visitors are using the Select Health of the Carolinas website, so that we can improve our website experience. From time to time, Select Health of the Carolinas or its operations contractors acting on their behalf, conduct online research to gather feedback about our site through online or email surveys.
Participation in these surveys is completely voluntary, and you may choose whether to participate and disclose information. Personally Identifiable Information collected through market research will only be used by Carolina Disc Associates, PC dba: Select Health of the Carolinas, PC and its operations contractors and will never be given or sold to a third party.
Cookie Policy
We use cookies and other technologies to ensure that everyone who uses the Select Health of the Carolinas website, has the best possible experience. By continuing to visit or use our services, you agree to the use of cookies and similar technologies for the purposes we describe in this policy. You can find more information about cookies at: cookiesandyou.com.
Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Our Policies for Children
We are committed to protecting the privacy of children. Neither Select Health of the Carolinas, nor any of its services are designed or intended to attract children under the age of 13.
Information Security
We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our website services. No method of transmitting or storing data is completely secure, however, if you have a security-related concern, please contact our office.
Our International Operations and Data Transfers
Our website hosting company, HostGator, operates internationally and transfer information to the United States for the purposes described in this policy. They rely on multiple legal bases to lawfully transfer personal data around the world. These include your consent, the EU-US and EU Commission approved model contractual clauses, which require certain privacy and security protections.
Changes to This Policy
We will inform you if a material change to the Privacy Policy is made that involves the use of your Personally Identifiable Information. Your continued use of the Select Health of the Carolinas site will indicate acceptance of the changes. Please exit the site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.
Who We Are and How to Contact Us
If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us.
Select Health of the Carolinas, PC
11535 Carmel Commons Blvd, #103
Charlotte, NC 28226
(704) 541-5555
This Privacy Policy does not protect you when you send content, questions, etc. to Select Health of the Carolinas via email. If you want to keep them private or proprietary, do not send the content, questions, etc. in an email. We try to answer every email within 48 business hours; however, we are not always able to do so.
Last Updated: June 2026